24-HOUR ROWLIN ASSIST0861 000 762
Authorised FSP no. 120ClaimsClient login
Rowlin National Brokers

/KNOWLEDGE

FAQs

Answers to the questions Rowlin's brokers hear most often — general questions first, then the detail for each line of business cover.

All 15 questions, grouped by cover.

General

Yes, Rowlin offers comprehensive Professional Indemnity for Medical Professionals (Medmal). This includes unique occurrence-based vs claims-made cover, cyber crime, and revision insurance.

Rowlin operates as a fully composite broker since 1991, providing solutions in association with global partners like the Hollard Insurance group, and is part of the TIG Group.

Rowlin Assist provides 24-hour roadside and home emergency assistance in South Africa, Lesotho, and Swaziland for roadworthy vehicles under 3,500kg.

See what 24-Hour Rowlin Assist covers

For Businesses

General Public & Commercial Liability

Business Insurance

Retailers, office-based businesses, property owners, and event organizers need this cover. If a customer slips on a wet floor in your shop or an employee accidentally damages a client's property, you can be sued for third-party injury or property damage. Liability insurance covers the legal defense costs and the final settlement amount, preventing a single accident from bankrupting your business.

Medical Malpractice (Medmal)

Rowlin Medmal

Healthcare practitioners, including surgeons, general practitioners, clinic managers, and specifically radiographers should get this cover. Medical professionals operate in a high-stakes environment where a misdiagnosis or surgical error can lead to career-ending lawsuits. Medmal cover provides professional indemnity against claims of negligence, ensuring legal defense fees and compensation payouts are covered so you can continue practicing with peace of mind.

Cyber Liability Insurance

Cyber Liability Insurance

Any organization that has an online presence, operates a network, or holds confidential client data needs it. Cyber criminals globally target businesses of all sizes. This insurance covers legal liability following a data breach, data theft, or corruption. It also covers first-party costs for event management, cyber extortion (ransomware), and digital media liability.

Marine & Transit Insurance

Marine & Yacht Insurance

Importers, exporters, freight forwarders, and businesses purchasing, selling, or storing goods need this cover. When moving high-value goods globally, unpredictable events like vessel damage, theft, or pollution can occur. A typical marine cargo policy covers loss and damage on a 'Warehouse to Warehouse' basis. Furthermore, marine liability protects against legal liabilities arising from the negligence of your staff or subcontractors.

Contract Works & Plant All Risk

Specialist Insurance

Construction companies, civil engineers, developers, and specialized engineering firms require this insurance. Construction sites are vulnerable to severe weather, fires, theft of materials, and accidental damage before the project is handed over. Contract works insurance covers the physical structure being built, as well as the heavy plant machinery on site, ensuring that a disaster doesn't wipe out the project's entire capital.

Trucking & Commercial Fleet

Specialist Insurance

Long-distance and short-distance hauliers, transport contractors, and logistics companies need it. Your fleet is your primary revenue generator. If a multi-ton truck is involved in a severe collision, the costs include vehicle replacement, potential environmental cleanup from spills, and massive third-party damage claims. Trucking insurance minimizes downtime and shields the logistics company from catastrophic financial loss.

Commercial & Construction Guarantees

Specialist Insurance

Guarantees (or bonds) act as a financial safety net for the employer (your client), ensuring that you, the contractor, fulfill your contractual obligations. Using an insurer for these guarantees is highly advantageous compared to a bank, as it does not tie up your working capital or severely diminish your borrowing capacity.

They are needed by contractors bidding on large projects. This bond guarantees the employer that if you win the tender, you will honor your bid and sign the contract. If you back out, the bond covers the employer's cost to re-award the tender.

They are needed by contractors who have been awarded a project. This is the most common construction guarantee. It provides security to the employer that you will complete the project on time, within budget, and according to the contract's terms.

They are needed by contractors requiring upfront capital to start a job. Sometimes employers advance money to contractors to buy machinery or pay subcontractors. This bond protects the employer's investment if the contractor goes bankrupt before the work is completed.

They are needed by contractors wanting to free up cash flow. Employers often withhold 5% to 10% of payments to fix potential defects. A retention guarantee replaces this withheld cash, protecting the employer against defects while immediately freeing up the contractor's working capital.

They are needed by contractors purchasing bulk materials early in the project lifecycle. This bond allows the employer to securely finance the contractor's procurement of materials before they are needed on site, keeping the project moving without financial delays.

Ready to talk? Two minutes online, or one call.

Call 0861-ROWLIN